Terms & Conditions

QuickSera Terms & Conditions

Clear, fair, and transparent for everyone

Effective Date: 19-09-2026

Welcome to QuickSera.By accessing or using the QuickSera website, mobile application, or services, you agree to these Terms & Conditions.

1. General Terms

  • QuickSera provides training courses for students, service booking for customers, and hiring opportunities for technicians.

  • By enrolling, booking, or registering, you agree to follow our policies, payment terms, and code of conduct.

2. Service Terms (For Customers)

  • The first inspection/visit is free.

  • If the issue is found to be due to customer fault (misuse, negligence, or wrong booking), inspection charges will apply.

  • Service charges must be paid after the service is completed (Pay After Service).

  • QuickSera technicians will provide an estimate before starting any repair/service.

  • Customers are responsible for providing safe working conditions for technicians.

  • QuickSera does not guarantee service availability for every brand, model, or product listed on the website. A service request may be declined or cancelled if the required technical expertise, spare parts, tools, or other service requirements are unavailable. Final service acceptance and charges are subject to inspection and service feasibility.

3. Training Terms (For Students)

  • Students must attend classes regularly and follow the trainer’s guidance.

  • Refunds are available only as per our Refund & Cancellation Policy.

  • QuickSera will provide certification after successful completion of the course.

  • Placement/job opportunities are subject to student performance and availability.

Booking & Confirmation

  1. Customers can book QuickSera services through the QuickSera website or mobile application by providing the required booking details.
  2. Submitting a booking request does not automatically guarantee service acceptance or completion. Every booking is subject to service availability, location, technician availability, and service feasibility.
  3. A booking will be considered confirmed only after QuickSera confirms the service request through the applicable communication or booking confirmation system.
  4. QuickSera may contact the customer to verify booking details, service requirements, address, or other relevant information before confirming the booking.
  5. The requested service, selected date and time may be subject to change depending on technician availability and other operational circumstances.
  6. QuickSera reserves the right to decline or cancel a booking if the requested service cannot be provided due to location restrictions, brand/model limitations, lack of required expertise, spare parts or tools, safety concerns, or other service-related reasons.
  7. Where applicable, final service charges may be determined or revised after inspection based on the actual condition of the product and the work required.
  8. Customers are responsible for providing accurate contact details, service address, product information, and other information required for the booking.
  9. Booking confirmation does not guarantee that every requested repair or service will be possible. The final service outcome remains subject to inspection and technical feasibility.
 

Referral & Rewards

  • QuickSera may offer a Referral & Rewards Program that allows eligible customers to refer new customers and earn rewards.
  • Under the applicable referral offer, the referred customer may receive a 10% discount on their first eligible service, subject to the applicable terms and conditions.
  • The referring customer may be eligible to receive a 10% referral reward based on the eligible service value of the referred customer’s completed service.
  • Referral rewards are not earned merely by sharing a referral link or making a booking. The referred service must be successfully completed and meet the applicable eligibility requirements.
  • Referral rewards may not be applicable to cancelled, refunded, fraudulent, duplicate, or otherwise ineligible bookings.
  • QuickSera may verify the referral, booking, customer details, service completion, and reward amount before approving or processing any reward claim.
  • A referral reward claim must contain accurate referral/booking information and valid payment details, including a valid UPI ID where applicable.
  • QuickSera reserves the right to reject, adjust, suspend, or cancel a referral reward where the referral does not meet the program requirements or where misuse, manipulation, duplicate referrals, or fraudulent activity is identified.
  • Referral rewards are subject to the current Referral & Rewards offer and may be changed, suspended, or discontinued by QuickSera. Any applicable changes will be communicated through the website, app, or other appropriate channels.
  • Referral rewards are not transferable unless expressly permitted by QuickSera.
  • The final eligibility and reward amount will be determined based on QuickSera’s verified booking and service records.
  • By participating in the Referral & Rewards Program, users agree to comply with these Terms & Conditions and any additional terms communicated for a specific referral offer.

4. Technician Terms

  • Technicians must provide professional, honest, and high-quality service.

  • Any misconduct, fraud, or negligence may lead to termination from QuickSera’s platform.

  • Technicians are responsible for keeping their tools, ID proof, and certifications updated.

5. Payments

  • Payments must be made through approved methods (online or cash, as applicable).

  • Pay After Service applies only to customers and must be settled immediately after service.

  • QuickSera is not responsible for disputes if payment is made outside the official process.

6. Liability

  • QuickSera is not responsible for indirect damages, data loss, or misuse of appliances by customers after service.

  • Customers must check service completion before making payment.

7. Changes to Terms

  • QuickSera may update these Terms & Conditions at any time. Updated terms will be posted on this page with the effective date.

8. Contact Us

For questions about these Terms & Conditions:

📧 Email: quickseracare@gmail.com
📞 Phone: 744 955 6003
🏢 Address: 169 Panchanogram Dakhin Para Colony Kolkata- 700105

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